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BYU Bookstore named "Outstanding Retailer for 2004"

By LDS Booksellers Association

The Brigham Young University Bookstore received the "Outstanding Retailer for 2004" award from the LDS Booksellers Association, the highest honor given to LDS retailers by the LDSBA.

The BYU Bookstore was selected out of more than 225 LDS retailers throughout the world.

"I consider it a high honor and privilege for the BYU Bookstore to receive this recognition," said Roger Reynolds, the BYU Bookstore's director of retail services. "It shows how the employees are giving outstanding service to the community."

LDSBA is made up of members in different areas of the LDS products industry from LDS retailers to wholesalers.

The winner of the "Outstanding Retailer" award is determined by LDSBA wholesale members.

The wholesale members send in nominations throughout the year, and the top five nominees are put on a ballot that is sent out to all the wholesale members.

The wholesale members then vote for the retail store they most enjoy working with which has shown high standards, outstanding customer service and betterment of the industry.

"It is an honor and a privilege to receive this award, because it is a very limited market we are dealing with," said Maureen Porter, the BYU Bookstore's religious books buyer. "The market is not just in the state of Utah. It is nationwide. Even though there are a lot of retailers in Utah, there are a lot that are not. This shows that we are and we will continue to be good in the industry."

The award was given to the BYU Bookstore at the LDSBA annual convention last month.

Even though LDSBA is celebrating its 23rd year, the organization has been giving the award for only the last seven to eight years.

"Now that we have won it once we are going to shoot for it again," Porter said. "We want to go over and beyond what we did this year."

For more information, contact Roger Reynolds at (801) 422-2551.

Writer: Rebekah Hanson

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